Privacy Policy

Last Updated: May 10, 2026

Palmdale LLC ("SOLOCART," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ridesolocart.com, use our dealer portal, or interact with us in any way.

Information We Collect

Personal Information You Provide:

• Name, email address, phone number, and mailing address
• Business information (dealership name, territory, business details)
• Account credentials for our dealer portal
• Communications you send to us (emails, contact form submissions, support requests)
• Payment and billing information (processed securely through third-party providers)

Information Collected Automatically:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, click patterns)
• Cookies and similar tracking technologies
• Location information (general geographic area based on IP address)

How We Use Your Information

We use the information we collect to:

• Process dealer applications and manage dealer accounts
• Fulfill orders and provide customer support
• Send transactional emails (order confirmations, account updates)
• Send marketing communications (with your consent)
• Improve our website, products, and services
• Analyze website traffic and user behavior
• Protect against fraud and unauthorized access
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. This includes:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance (including Meta/Facebook Pixel)

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Third-Party Services

We work with third-party service providers who may have access to your information:

• Meta (Facebook): We use Meta Pixel for advertising and analytics purposes
• Calendly: For scheduling appointments and calls
• Supabase: For secure data storage and authentication
• Netlify: For website hosting
• Google: For email services and analytics

These providers have their own privacy policies governing their use of your data.

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in our operations
• With authorized SOLOCART dealers (for customer inquiries)
• To comply with legal requirements or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a business transaction (merger, acquisition, sale)

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Dealer account information is retained for the duration of the business relationship and as required for legal and tax purposes.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data
• Withdraw consent where applicable
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at info@ridesolocart.com.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Palmdale LLC (SOLOCART)
Email: info@ridesolocart.com
Website: ridesolocart.com